COMPANY INFORMATION
Accessing www.dofadventures.com constitutes your agreement to the following Terms and Conditions (“Terms”). If you do not agree with these Terms, you may not access www.dofadventures.com.
The Site is operated by DOFAD ‘OYIN’ TRADING VENTURES (“DOFAD ‘OYIN’,” “us,” or “we”). We are a company incorporated in Nigeria and our principal place of business is located at 14 Akoka Road, Yaba, Lagos, Nigeria.
We reserve the right to revise these Terms at any time, so please check these Terms periodically. Changes will not apply to any orders we have already accepted unless the law requires otherwise. If you breach any of the terms of these Terms, your access will be canceled, and you may be permanently banned from accessing www.dofadventures.com. If you access www.dofadventures.com after the changes to these Terms have been posted, your access will constitute your acceptance of those changes, irrespective of whether you actually reviewed them or not. At the bottom of this page, we will notify you of the date these Terms were last updated. If you do not agree to these Terms, please do not use this website.
PRODUCTS
We make every effort to ensure that the products purchased from www.dofadventures.com are of high quality, meet all relevant regulations, and are in accordance with the product descriptions displayed on our site. We continually monitor our delivery processes and customer feedback regarding products sold on www.dofadventures.com.
We directly receive your payments, and we undertake to refund any money you may be entitled to.
Warranty terms are product-specific and will be provided with the relevant product.
OUR PRICES
All prices on www.dofadventures.com are assumed to be correct at the time of order.
All offers are subject to availability.
Prices are shown in NGN (Nigerian Naira) and include VAT where applicable.
DOFAD ‘OYIN’ reserves the right to change the prices of products at any time. The price indicated in the order summary, displayed before you confirm your purchase, will be the final price.
In the event of an error resulting in an incorrect price being shown on the website, we reserve the right to correct the price and notify you accordingly. A contract will not be considered as having been entered into until the correct price has been agreed upon. If a price correction is needed, we will notify you, and you may choose to accept or cancel your order. In such cases, a full refund will be issued if the order is canceled.
ORDERS
Upon receiving your order, we will confirm receipt by sending an email to the address you provided during registration. This email serves only as an acknowledgment and does not constitute our legal acceptance of your order.
You must be at least eighteen (18) years of age. If you are under the legal age in your country of residence, a parent or legal guardian must complete the registration on your behalf.
All orders are subject to stock availability and validation checks. No contract exists until payment is received, and goods are dispatched. This will be deemed as our acceptance of your order.
The contract between you and DOFAD ‘OYIN’ will be concluded in English. Your order details will be stored in our database and can be provided upon request.
PAYMENT METHODS
DOFAD ‘OYIN’ receives all payments directly from customers for products and services purchased on www.dofadventures.com.
Payment must be made in NGN (Nigerian Naira) or US Dollar.
Products cannot be collected in-store, and therefore cash payments are not accepted.
Accepted payment methods include VISA, MasterCard, and JCB debit/credit cards.
Payments are processed at the time of order. Shipping and delivery will only be made once payment has been received.
DELIVERY
We are proud to offer international shipping services to over 200 countries and islands worldwide. We strive to deliver great value and exceptional service to our customers, no matter where they are located.
HOW DO WE SHIP PACKAGES
Packages will be shipped using ePacket or EMS, depending on the product’s weight and size.
Free shipping is provided to over 200 countries globally. However, there may be certain locations where products cannot be shipped. If you are located in one of these areas, we will contact you at the time of your order.
CUSTOMS CLEARING
We are not responsible for any customs fees once the items have shipped. By purchasing products on www.dofadventures.com, you consent that one or more packages may be shipped to you and may incur customs fees upon arrival in your country.
ESTIMATED SHIPPING TIMES
Location | Estimated Shipping Time
United States | 10-30 Business days
Canada, Europe | 10-30 Business days
Australia, New Zealand | 10-30 Business days
Central & South America| 15-30 Business days
Asia | 10-20 Business days
Africa | 15-45 Business days
REFUNDS & RETURNS POLICY
ORDER CANCELLATION
Orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours. Once the packaging and shipping process begins, cancellations will no longer be possible.
REFUNDS
If you do not receive your product within the guaranteed time (45 days, excluding a 2-5 day processing period), or if you receive the wrong item, you can request a refund or reshipment.
We do not issue refunds if your order does not arrive due to factors within your control, such as providing the wrong shipping address, or if the order is delayed due to exceptional circumstances outside our control (e.g., customs, natural disasters).
DAMAGED OR FAULTY GOODS
If you receive a damaged, broken, or defective product, please contact us with details, including photographs of the damage (if applicable). We will instruct you on returning the damaged product and send a replacement once we receive it. If a replacement cannot be provided, we will offer a full refund.
EXCHANGES
If you wish to exchange a product, such as for a different size, contact us for guidance on the exchange process.
PRIVACY POLICY
DOFAD ‘OYIN’ respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our website. We may update this policy from time to time, so please review it regularly.
INFORMATION WE COLLECT
We may collect the following information:
USE OF INFORMATION
We use the information to:
SECURITY
We are committed to ensuring the security of your personal information. We have implemented suitable measures to protect your data from unauthorized access, alteration, or disclosure.
We do not store your credit or debit card details. We use secure systems for payment processing.
USE OF COOKIES
Cookies are small files placed on your computer to track web traffic or personalize your experience on our site. We use cookies to help us improve the website, and you can choose to accept or decline them.
DISPUTES
Any dispute relating to your visit to our website or purchases made on www.dofadventures.com shall be submitted to confidential arbitration in Nigeria, unless otherwise required by law.
LIMITATION OF LIABILITY
We strive to ensure the accuracy of the information on our website. However, we make no warranties regarding the site’s accuracy or functionality. We are not liable for any losses resulting from the use of our site or the products sold.
For more information, contact us at support@dofadventures.com.
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